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Before you reach out

Quick answers about starting, paying, and refunds.

How do I get started?

Take the free assessment, or send the form with what you need. I’ll reply within one business day.

How do I pay?

By card, through Stripe. We never see or store your card number.

How do I get help after a project?

Email chris@litboxstudio.com or use the form. You'll hear back within one business day.

Is there a subscription to cancel?

No. The $9 Workspace is a one-time purchase. The Customer Discovery System is $9,000, one time, and other project work is priced one time in a written proposal. Any software you need is billed to you by that provider, and you can cancel it with them.

Do you offer refunds?

The $9 Workspace is final once it opens and works as described. We refund a double charge, or a Workspace that doesn't open or work and that we can't fix. Project deposits and refunds are set in your written proposal and our Terms.

Still have a question? Send it with the form.

Not sure where to start?

Start with the free assessment, or pick the reason you're writing.